Privacy and cookie policy

Last updated: 1 November 2026

This policy explains what personal data Aigy Business Center collects through this website and Aigy Carpool, why we collect it, who can see it and what you can ask us to do with it. We handle personal data in line with the Law of the Republic of Armenia “On Protection of Personal Data”.

1. Who we are

Aigy Business Center is run by Sardar Gardens LLC, 24 Tairov Street, Yerevan, Armenia. Sardar Gardens LLC is responsible for the personal data described in this policy. For any question about your data, write to info@aigy.am or call +374 98 355 000.

2. Tour requests and the contact form

What we collect: your name, company, email, phone number, what kind of space you’re interested in, your team size, your message and the language of the page.

Why: to answer your request, arrange a tour and send you an offer. We don’t use these details for newsletters or advertising, and we don’t sell them.

How: the form is processed by Netlify, the company that hosts our website, and sent to our mailbox info@aigy.am. We keep your request for as long as we need it to deal with your enquiry and any agreement that follows, and you can ask us to delete it at any time.

3. Aigy Carpool

What we collect when you register: your name, company, email, phone number, whether you drive or ride, free seats, car plate number (drivers), pick-up point on the map, days and usual times, travel direction and any note you add. When you connect Telegram, we also store your Telegram name, username and account ID. While you take part, we record your check-ins at the parking entrance and your shared trips and rewards.

Why: to match you with colleagues who travel the same way, run your carpool group, manage the reserved parking spaces, confirm shared trips and calculate rewards. We process these details on the basis of the consent you give in the registration form.

Who sees what:

• Colleagues you’re matched with see your first name, company, area, pick-up point (as a point on the map), usual times and Telegram name.
• Only the Aigy carpool coordinator sees your email, phone number and car plate number.
• Your company receives a monthly report with its participants, their verified trips and rewards.

How: registrations are stored in a Google Sheet in Aigy’s Google account and handled by Google Apps Script. Messages and group chats run through Telegram. The pick-up map uses Yandex Maps, and address search may also use OpenStreetMap.

Leaving and deleting your data: send /leave to the carpool bot at any time, or write to info@aigy.am. Your name, email, phone, car plate, pick-up point, note and Telegram details are then deleted. We keep only anonymous counts (for example, the number of shared trips) for statistics.

4. Cookies and Google Analytics

Cookies are small files a website stores in your browser.

• Analytics cookies. Google Analytics sets cookies (named _ga and _ga_…, kept for up to 2 years) so we can count visits, see which pages are useful and know when a form is sent. If you visit from Armenia, they are on by default and you can turn them off at any time with the button below. Visitors from other countries are asked first, and the cookies are set only if they click “Accept”. We don’t use advertising cookies.
• Your cookie choice. We remember whether you accepted or declined in your browser’s storage, so we don’t ask on every page.
• Maps. The maps on our pages are shown by Yandex Maps, which may set its own cookies when the map loads. See Yandex’s privacy policy for details.

Change cookie settings

You can also delete cookies at any time in your browser’s settings.

5. Service providers

We use these companies to run the website and Aigy Carpool: Netlify (website hosting and forms), Google (email, Google Sheets and Apps Script, Google Analytics, web fonts), Telegram (carpool messages), Yandex (maps) and OpenStreetMap (address search). Some of them store data on servers outside Armenia. We share only what each service needs to do its job.

6. Your rights

You can ask us:

• what personal data we hold about you and to get a copy of it;
• to correct details that are wrong or out of date;
• to delete your data or stop using it;
• to withdraw your consent at any time (this doesn’t affect what we did before).

Write to info@aigy.am, and we’ll reply as soon as possible. If you think we have handled your data wrongly, you can also complain to the Personal Data Protection Agency of the Ministry of Justice of Armenia.

7. Changes to this policy

If we change how we use personal data, we’ll update this page and the date at the top.